Ordering Error Codes
| Error Codes | HTTP Response Code | Error Description |
|---|---|---|
| OM_1001 | 400 Bad Request | External_id is a mandatory field. Please provide valid External id and place the order again |
| OM_1002 | 400 Bad Request | Order Items is a mandatory field. Please provide valid Order Items and place the order again |
| OM_1003 | 400 Bad Request | product_Id is a mandatory field.Please provide valid product_Id and place the order again |
| OM_1004 | 400 Bad Request | OrderItem quantity is required. Please provideitemQuantity and place the order again |
| OM_1005 | 400 Bad Request | Order Channel and Type are mandatory fields. |
| OM_1006 | 400 Bad Request | Order Item Type is mandatory field. |
| OM_1007 | 400 Bad Request | Receiver Email field is required for OrderItem Type DIGITAL.Please provide receiver Email address and place the order again |
| OM_1008 | 400 Bad Request | Receiver Address field is required for OrderItem Type PHYSICAL. Please provide receiver address and place the order again. |
| OM_1009 | 400 Bad Request | Receiver First Name and Last Name is required. Please provide at least receiver's first name & last name and place the order again. |
| OM_1010 | 400 Bad Request | Receiver info is required. Please provide receiver info and place the order again. |
| OM_1011 | 400 Bad Request | External id should not contain Whitespace. Please remove the whitespace and place the order again. |
| OM_1012 | 400 Bad Request | Receiver's valid email address is required. Please provide receiver's valid email address and place the order again. |
| OM_1013 | 400 Bad Request | Face value cannot be less than or equal to 0.0. Please provide valid Face value and place the order again. |
| OM_1014 | 400 Bad Request | OrderItem type is required. Please provide OrderItem type and place the order again |
| OM_1015 | 400 Bad Request | Tenant Id /Merchant Id/ both number required. Please provide Tenant Id /Merchant Id/ both number and place the order again |
| OM_1017 | 400 Bad Request | Order not present. |
| OM_1021 | 400 Bad Request | Sender address information is required. Please provide sender address information and place the order again. |
| OM_1023 | 400 Bad Request | Receiver address should contain addressLine, city, state, country and zipcode. |
| OM_1024 | 400 Bad Request | tenantId and merchantId set up is incomplete. Please reach out to account manager to get tenantId and merchantId set up complete. And then place the order again. |
| OM_1026 | 400 Bad Request | Receiver address information is required. Please provide receiver address information and place the order again. |
| OM_1038 | 400 Bad Request | Sender country code 3 letters required.Please provide ISO 3166-1 alpha 3 country code and place the order again. |
| OM_1040 | 400 Bad Request | Sender First Name and Last Name is required. Please provide atleast Sender's First name & last name and place the order again. |
| OM_1041 | 400 Bad Request | Sender's valid email address is required. Please provide Sender's valid email address and place the order again |
| OM_1042 | 400 Bad Request | Sender's phone number is not valid. Please provide the Sender's valid phone number and place the order again |
| OM_1043 | 400 Bad Request | Receivers phone number is not valid. Please provide the Receiver's valid phone number and place the order again |
| OM_1112 | 409 conflict | The order request timed out as the fulfillment time has exceeded requested process time (process_time) |
| OM_1104 | 400 Bad Request | Sender details must be present. Please provide at least external_id or email address or First name+Last name+ Address and place order again. |
| OM_1105 | 400 Bad Request | Sender external_id should be less than 50 characters. Please provide the valid id and place the order again. |
| OM_5005 | 409 conflict | Product amount value info is not valid. Please provide the correct Product amount value and place the order again |
| OM_5011 | 409 conflict | Product cannot be found in the Catalog. Please reach out to account manager to get product set up in the catalog. And then place the order again |
| OM_8006 | 409 conflict | egiftprocessing.account.creation.failed.account.inventory.unavailable |
| OM_8007 | 409 conflict | egiftprocessing.account.creation.failed.card.not.found |
| OM_9103 | 400 Bad Request | [{missingAttribute}] is a mandatory field. Please provide valid [{missingAttribute}] and place the order again. Example - product_Id is the missingAttribute. Error message - product_Id is a mandatory field. Please provide valid product_Id and place the order again |
| OM_8004 | 400 Bad Request | Incomplete Fulfillment Setup Please contact your account manager to complete the setup and then place the order again. |
| Service Temporarily Unavailable | 503 | Service Temporarily Unavailable. This is a retryable error as it failed to place a successful order. |
Updated about 1 month ago
