Ordering Error Codes
| Error Codes | HTTP Response Code | Error Description |
|---|---|---|
| OM_1001 | 400 Bad Request | External_id is a mandatory field. Please provide valid External id and place the order again |
| OM_1002 | 400 Bad Request | Order Items is a mandatory field. Please provide valid Order Items and place the order again |
| OM_1003 | 400 Bad Request | product_Id is a mandatory field.Please provide valid product_Id and place the order again |
| OM_1004 | 400 Bad Request | OrderItem quantity is required. Please provideitemQuantity and place the order again |
| OM_1005 | 400 Bad Request | Order Channel and Type are mandatory fields. |
| OM_1006 | 400 Bad Request | Order Item Type is mandatory field. |
| OM_1007 | 400 Bad Request | Receiver Email field is required for OrderItem Type DIGITAL.Please provide receiver Email address and place the order again |
| OM_1008 | 400 Bad Request | Receiver Address field is required for OrderItem Type PHYSICAL. Please provide receiver address and place the order again. |
| OM_1009 | 400 Bad Request | Receiver First Name and Last Name is required. Please provide at least receiver's first name & last name and place the order again. |
| OM_1010 | 400 Bad Request | Receiver info is required. Please provide receiver info and place the order again. |
| OM_1011 | 400 Bad Request | External id should not contain Whitespace. Please remove the whitespace and place the order again. |
| OM_1012 | 400 Bad Request | Receiver's valid email address is required. Please provide receiver's valid email address and place the order again. |
| OM_1013 | 400 Bad Request | Face value cannot be less than or equal to 0.0. Please provide valid Face value and place the order again. |
| OM_1014 | 400 Bad Request | OrderItem type is required. Please provide OrderItem type and place the order again |
| OM_1015 | 400 Bad Request | Tenant Id /Merchant Id/ both number required. Please provide Tenant Id /Merchant Id/ both number and place the order again |
| OM_1017 | 400 Bad Request | Order not present. |
| OM_1021 | 400 Bad Request | Sender address information is required. Please provide sender address information and place the order again. |
| OM_1023 | 400 Bad Request | Receiver address should contain addressLine, city, state, country and zipcode. |
| OM_1024 | 400 Bad Request | tenantId and merchantId set up is incomplete. Please reach out to account manager to get tenantId and merchantId set up complete. And then place the order again. |
| OM_1026 | 400 Bad Request | Receiver address information is required. Please provide receiver address information and place the order again. |
| OM_1034 | 409 Conflict | An order lever error that indicates that an order line is in error and it should be checked for the error. For detail error reason, look into line item status |
| OM_1038 | 400 Bad Request | Sender country code 3 letters required.Please provide ISO 3166-1 alpha 3 country code and place the order again. |
| OM_1040 | 400 Bad Request | Sender First Name and Last Name is required. Please provide atleast Sender's First name & last name and place the order again. |
| OM_1041 | 400 Bad Request | Sender's valid email address is required. Please provide Sender's valid email address and place the order again |
| OM_1042 | 400 Bad Request | Sender's phone number is not valid. Please provide the Sender's valid phone number and place the order again |
| OM_1043 | 400 Bad Request | Receivers phone number is not valid. Please provide the Receiver's valid phone number and place the order again |
| OM_1093 | 400 Bad Request | Receiver phone number is invalid for SMS delivery, Should be in the format +-<10 digit number> |
| OM_1112 | 409 conflict | The order request timed out as the fulfillment time has exceeded requested process time (process_time) |
| OM_1102 | 409 Conflict | Deferred Delivery Date is in the past, or within an hour from now. Please send a date that is greater than 1 hour from now |
| OM_1104 | 400 Bad Request | Sender details must be present. Please provide at least external_id or email address or First name+Last name+ Address and place order again. |
| OM_1105 | 400 Bad Request | Sender external_id should be less than 50 characters. Please provide the valid id and place the order again. |
| OM_5004 | 409 conflict | Product IID info is not valid.Please provide the correct Product IID info and place the order again |
| OM_5005 | 409 conflict | Product amount value info is not valid. Please provide the correct Product amount value and place the order again |
| OM_5011 | 409 conflict | Product cannot be found in the Catalog. Please reach out to account manager to get product set up in the catalog. And then place the order again |
| OM_6101 | 409 Confict | The promotion code entered is not valid. |
| OM_6102 | 409 Conflict | The redemption request is not valid. |
| OM_6103 | 409 Conflict | The rollback request is not valid. |
| OM_6104 | 409 Conflict | The promotion code entered is not valid. |
| OM_6105 | 409 Conflict | The redemption request is not valid. |
| OM_6106 | 409 Conflict | The rollback request is not valid. |
| OM_6107 | 409 Conflict | The promotion code entered is not valid. Please reach out to your account manager for support. |
| OM_6108 | 409 Conflict | The promotion code entered is not valid. |
| OM_6109 | 409 Conflict | The promotion code entered is no longer active. Please reach out to your account manager for support. |
| OM_6110 | 409 Conflict | The promotion code entered is not valid. Please reach out to your account manager for support. |
| OM_6112 | 409 Conflict | The promotion code entered is not valid. |
| OM_6113 | 409 Conflict | The promotion code entered is no longer available. |
| OM_6114 | 409 Conflict | The promotion code entered is not yet active/ no longer available. Please reach out to your account manager for support. |
| OM_6115 | 409 Conflict | The promotion code cannot be used multiple times. |
| OM_6116 | 409 Conflict | Rollback has already happened for this redemption id. |
| OM_6117 | 409 Conflict | Rollback with this redemption id is not allowed. |
| OM_6118 | 409 Conflict | The redemption id entered is not valid. |
| OM_6119 | 409 Conflict | Only one promo can be applied for the UPC, Please try again with an auto apply promo code. |
| OM_6120 | 409 Conflict | The promotion code entered is not yet active/ no longer available. Please reach out to your account manager for support. |
| OM_6121 | 409 Conflict | The promo code %s was not applied. Please check the promo code is entered correctly or active or valid for the item(s) in the cart. |
| OM_6122 | 409 Conflict | Face value exceeds the maximum product amount |
| OM_6123 | 409 Conflict | ValueAdd promotion cannot be applied to fixed amount products. |
| OM_6124 | 409 Conflict | The promotion code is not applicable. Please reach out to your account manager for support |
| OM_8001 | 409 Conflict | Request could not be processed because of conflict in the request Please reach out to your account manager for support |
| OM_8006 | 409 conflict | egiftprocessing.account.creation.failed.account.inventory.unavailable |
| OM_8007 | 409 conflict | egiftprocessing.account.creation.failed.card.not.found |
| OM_9102 | 409 Conflict | An internal error has occurred |
| OM_9103 | 400 Bad Request | [{missingAttribute}] is a mandatory field. Please provide valid [{missingAttribute}] and place the order again. Example - product_Id is the missingAttribute. Error message - product_Id is a mandatory field. Please provide valid product_Id and place the order again |
| OM_8004 | 400 Bad Request | Incomplete Fulfillment Setup Please contact your account manager to complete the setup and then place the order again. |
| Service Temporarily Unavailable | 503 | Service Temporarily Unavailable. This is a retryable error as it failed to place a successful order. |
Updated 17 days ago