Servicing Error Codes
| Error Codes | HTTP Response Code | Error Description |
|---|---|---|
| OM_VOID_0001 | 409 Conflict | The void request failed due to card already redeemed. Please contact support for further assistance |
| OM_VOID_0002 | 404 Not Found | The void request failed. Unable to locate card by reference. Please contact support for further assistance |
| OM_VOID_0003 | 409 Conflict | The void request failed due to invalid card status. Please contact support for further assistance |
| OM_VOID_0004 | 200 OK | The card is already voided. Please contact support for further assistance |
| OM_VOID_0005 | 500 Internal Server Error | Internal system error. Please contact support for further assistance. |
| OM_VOID_0006 | 200 OK | The card is already voided. Please contact support for further assistance |
| OM_VOID_0007 | 409 Conflict | The void request failed due to invalid card or account. Please contact support for further assistance |
| OM_VOID_0008 | 404 Not Found | The void request failed. Unable to locate line item by reference. Please contact support for further assistance |
| OM_VOID_0009 | 404 Not Found | The void request failed. Unable to locate order by reference. Please contact support for further assistance |
| OM_VOID_0010 | 422 Bad Request | Void Order request is missing order id. |
| OM_VOID_0011 | 422 Bad Request | Void Order Line request is missing order line id. |
| OM_VOID_0012 | 422 Bad Request | Void card request is missing card id. |
| OM_VOID_0013 | 422 Bad Request | Void proxy card request is missing proxy card number. |
| OM_VOID_0014 | 404 Not Found | The void request failed. Unable to locate card by proxy card id. Please contact support for further assistance |
| OM_RESEND_1001 | 422 Unprocessable Entity | The order is still processing and not eligible for a resend |
| OM_RESEND_1002 | 422 Unprocessable Entity | Resend eGift is not applicable for physical cards |
| OM_RESEND_1003 | 400 Bad Request | The Order Line ID does not match the given Order ID. Please check the Order Line ID and Order ID. |
| OM_RESEND_1004 | 400 Bad Request | Resend eGift is not applicable for Sync orders |
| OM_RESEND_1005 | 400 Bad Request | Please enable at least one of Email or SMS fields to be resent |
| OM_RESEND_1006 | 400 Bad Request | Resend eGift by Email is not allowed for partner, please contact support team for more details |
| OM_RESEND_1007 | 400 Bad Request | Resend eGift by SMS is not allowed for partner, please contact support team for more details |
| OM_RESEND_1008 | 200 - Email is failed but SMS is successful 400 Bad Request (only Email) | Failed to resend eGift by email for this order |
| OM_RESEND_1009 | 200 - SMS is failed but Email is successful 400 Bad Request (only SMS) | Failed to resend eGift by SMS for this order |
Updated 2 months ago